Support

Our Managed Services Customers outsource their entire IT function to the team at Holistec. You have unlimited access to our team of qualified experts – you can sleep tight knowing that no IT related issue will go unresolved. 

Email us to get more information on this service offering.

 

Need SOS Remote Support? Click the button!

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Help Desk

Something gone wrong? Log a support ticket and we will deal with it immediately. Please click on the FreshService button and login with your credentials. If you have forgotten your login details, get in touch with our team on the Contact page.

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Remote Access

Have we asked you for remote access? Please click on the Splashtop button to allow us to remotely control your PC and fix your issue.

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Network Management

Want to monitor the status of your network? Please click on the Auvik button and login with your credentials. If you have forgotten your login details, get in touch with our team on the Contact page.

ESET Business Antivirus Update

Have we asked you to update your anti-virus? Please click on the ESET button to update to ESET Endpoint for Business 8.0.2028.0.

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Windows 10 Update

Updated 29th March 2021

KB5000842

Please make sure you are running Windows 10 2004-OS Build 19041.906 or 20H2-OS Build 19042.906 which is effective as at 29th March 2021 - please make contact with us if you are unsure what version of Windows 10 you have - or for the techy minded right-click on the start button, select run and type winver.